ConfigServer Community Forum

I need your help:

I was updating other srvices in cPanel Service Manager and when I clicked Save I got the failure described bellow.

It appears to be a Mailscanner bug.

Please help

Regards,

Hilário

Waiting for “mailscanner” to restart ………………………………………waiting for “mailscanner” to initialize ………………………………
…finished.

Service Status
Checking MailScanner daemons:
10510
10511
10593

The service...

After moving MS and MSFE to a new server, it seems more junk is being missed than on the old box. I'm assuming it's because of my not installing Razor and DCC, as all other settings match the old box. I've been looking for some time now for the instructions for installing and configuring these in MS that I know I'd read on the FAQ in the past, but can't find them.

Can anyone point me to the...

Hello

We run ubuntu 14.04 with Postfix and Mailscanner installed for scanning our emails.
Today we received an email from one of our users about and email containing .dwg files in a zipped file.

This email had been blocked in the Mailscanner with the message MailScanner: No programs allowed (113B0K21.dwg)

As before we added some new rules to both filename.rules.conf and filetype.rules.conf...

Servers with Mailscanner installed complains about The service “clamd” appears to be down.

cPanel WHM V11.50+ expect clamd in /usr/local/cpanel/3rdparty/bin/clamd

/usr/local/cpanel/scripts/restartsrv_clamd
Service Error
The system could not find the “/usr/local/cpanel/3rdparty/bin/clamd” binary.

Startup Log
Starting clamd:

clamd has failed. Contact your system administrator if the service...

I use Bayes filtering with Mailwatch and are very pleased with the results. Little gets through but spammers are cleaver.

I sometimes use the blacklist in MailScanner Frontend to block specific hosts such as *@baddomain. However many spammers use spam@sub.sub.sub.domain and it isn't feasible to list all their hosts in the blacklist. Is there a way to block *@*.domain so to speak in Mailscanner...

Hi,

for some reason I found our mailscanner to have issues with gmail.com:

exim -bt user@gmail.com
user@gmail.com cannot be resolved at this time: All deliveries are handled by MailScanner

Also all emails sent from gmail to our server receive a 550 sender verify failed. This issue gets resolved when disabling mailscanner. What could be the cause of this?

Hello guys, I have a problem that has generated an error message in the log /var/log/maillog

plugin: eval failed: bayes: (in learn) locker: safe_lock: cannot create lockfile /var/spool/mqueue/.spamassassin/bayes.mutex: Permission denied

anyone out there know how to fix this? I've tried permissions 0777 but did not work.

I tried to send a spam report using Mailwatch but received the following error:

SpamAssassin: Jun 2 11:39:27.660 warn: reporter: razor2 report failed: No such file or directory report requires authentication at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Mail/SpamAssassin/Plugin/Razor2.pm line 177. at...

Is there a way we can prevent local users on a hosted domain from scanning all together?

We have users that cannot email each other in the same domain without being picked up in the mailscanner. At the same time if i whitelist there domain, this allows spoofed emails from outside to come into our system without scanning.

Hi,
I am trying to edit SA rules but I am little confused. I found their two location in my server.
1st. location: /var/lib/spamassassin
2nd. loc.: /usr/share/spamassassin

How can I find which of them use SA, or maybe SA use them both?

best regards,
Piotr

Hi All

I'm a great fan of Mailscanner but I'm having a minor inconvenience at the moment. I've been quarantining a copy of all mail and manually retraining the spam filter but I've noticed that only 7 days of quarantine is kept. I am aware of the cleaning cron job but it appears to be disabled, I have also altered the days to keep setting there with no effect. I've looked through several of the...

When clients try to add email addresses to their Whitelist, It looks like it works, but when they check, the entry it not there, and it still says Maximum Entries: 0/30

Any ideas?

I'm running into some issues with DKIM and what I believe to be the headers which are added to messages by Mailscanner. (I'm a paid customer of the MailScanner install service)

Recently after an update to MailScanner, we started seeing the Mailscanner headers display in *body* of outgoing messages.

Now Yahoo is blocking our messages due to message content - 554 Message not allowed -

Going...

I'm going through trying to add all the stuff in the FAQs to TRY to make this massive flood of spam that has been kicking my butt to slow down. anytime I have to do a command that includes sa-update I get a kicked back error that the command is not found. What do I need to do?

Andy

I have MailScanner Front-End and all the accoutrements installed on a cPanel/WHM server.

Everything is, so far as I can tell, configured correctly.

I have gone through your FAQ to make sure all the settings are correct, that DCC and Razor are functioning properly, the Bayesian database is current and updating, and I have added the KAM rules file to identify more spam.

Yet in the the past week,...

How do I keep the system from removing my custom spam.whitelist.rules?

I received an email with Subject: cPanel -> MailScanner Report

It included a bunch of lines like this:

foreign-domain-name removed from spam.whitelist.rules

The foreign-domain-name was a custom whitelist rule that I had added before I switched to cPanel:

From: yyyyy@foreign-domain-name and To: aaaaa@local-domain-name yes...

I have had Mailscanner installed for about a month now and during the last week have encountered a issue. All inbound and outbound mail stops flowing and it seems to happen every day about the same time in the morning. If I use the mailscanner restart function on the interface the mail starts flowing again until the next morning and then stops again about the same time.
I'm not an expert at Linux...

Hi Sarah,
today mailscanner started to do a lot of rare things, it started to left emails on its queue without checking them, so, I started to check on it following instructions on:

All this without any positive results.

The weird thing is that there was no errors at all on maillog:
Jan 13 11:45:23 server1 MailScanner: New Batch: Found 42 messages waiting
Jan 13 11:45:23 server1...

We are starting to see a large amount of data in:

/var/spool/MailScanner/incoming

... which is eating up valuable space in /var

Question - Can I just move the /incoming directory to /home, and then symlink it from /var/spool/MailScanner/ ?

When Mailscanner disarms incoming Amazon messages, the email is unintelligible. Is it possible to disable disarming for one particular sender email domain?