Send us an email or log a ticket on the helpdesk (https://support.configserver.com/) with your server IP address and we'll check to see if it is blocked in the download server's firewall.
Regards,
Sarah
Way to the Web Ltd
Search found 864 matches
- 09 May 2024, 17:17
- Forum: General Discussion (csf)
- Topic: cron job for csf update not working
- Replies: 1
- Views: 114
- 03 May 2024, 11:42
- Forum: MailScanner
- Topic: MailScanner not installed but is still there and blocking emails.
- Replies: 1
- Views: 503
Re: MailScanner not installed but is still there and blocking emails.
Did you uninstall MailScanner and MSFE following the instructions in this article?
https://support.configserver.com/en/kno ... -my-server
Regards,
Sarah
https://support.configserver.com/en/kno ... -my-server
Regards,
Sarah
- 23 Jan 2024, 15:46
- Forum: General Discussion (csf)
- Topic: csf and cmm discharge error
- Replies: 1
- Views: 547
Re: csf and cmm discharge error
Please contact us either via email or the helpdesk with your server IP address so we can check the firewall for you.
- 16 Dec 2023, 22:13
- Forum: General Discussion (cxs)
- Topic: First time ever CXS rule is not working, why?
- Replies: 2
- Views: 2898
Re: First time ever CXS rule is not working, why?
Hi Sergio,
By default cxs will not scan files outside the users public_html directory, so unless you have disabled this limitation (by removing --www or unchecking the option in the wizards) then it will not be scanning those files at all.
Regards,
Sarah
By default cxs will not scan files outside the users public_html directory, so unless you have disabled this limitation (by removing --www or unchecking the option in the wizards) then it will not be scanning those files at all.
Regards,
Sarah
- 09 Dec 2023, 05:14
- Forum: General Discussion (cxs)
- Topic: Service Failure Issues
- Replies: 3
- Views: 5453
Re: Service Failure Issues
If there are no errors in the script logs then it may be something external that is killing the processes, which you'll need to investigate. Have you installed any third party script that may be configured to terminate other processes? Feel free to log a ticket on the helpdesk if you'd like assistan...
- 08 Dec 2023, 18:04
- Forum: General Discussion (cxs)
- Topic: Service Failure Issues
- Replies: 3
- Views: 5453
Re: Service Failure Issues
What are you seeing in the actual application logs themselves, i.e. cxswatch.log, lfd.log, osmd.log? They generally provide more useful information.
- 08 Dec 2023, 09:16
- Forum: MailScanner
- Topic: MailScanner Failed after update
- Replies: 2
- Views: 6560
Re: MailScanner Failed after update
Do you see anything helpful in /var/log/maillog? Have you tried reinstalling from scratch or force reinstalling from the WHM MSFE UI? If that doesn't work please log a ticket on the helpdesk and we'll try to help.
https://support.configserver.com/
Regards,
Sarah
https://support.configserver.com/
Regards,
Sarah
- 30 Nov 2023, 22:25
- Forum: MailScanner Front-End
- Topic: Global Custom Filter
- Replies: 1
- Views: 7110
Re: Global Custom Filter
<r>You can't do that with the MailScanner Front-End. Your best bet would be to write your own spamassassin rules (see <URL url="https://cwiki.apache.org/confluence/display/spamassassin/WritingRules"><LINK_TEXT text="https://cwiki.apache.org/confluence/dis ... itingRules">https://cwiki.apache.org/con...
- 20 Nov 2023, 16:05
- Forum: Report Bugs (csf)
- Topic: CloudLinux 9.3 - whm
- Replies: 1
- Views: 4232
Re: CloudLinux 9.3 - whm
Cloudlinux 9 is experimental for cPanel at the moment so we have not yet implemented support for it. In the meantime you can restart csf and lfd via the command line.
- 15 Nov 2023, 18:37
- Forum: MailScanner Front-End
- Topic: Please add the SUBJECT COUNT into MSFE statistics, please.
- Replies: 1
- Views: 4441
Re: Please add the SUBJECT COUNT into MSFE statistics, please.
Since MailScanner/MSFE as we implement it is aimed at filtering incoming emails, this is not a feature we are likely to add to it. Outgoing Spam Monitor is designed for this very purpose.
Regards,
Sarah
Regards,
Sarah