Search found 864 matches

by Sarah
14 Nov 2023, 11:26
Forum: MailScanner Front-End
Topic: usage question
Replies: 5
Views: 3886

Re: usage question

You should do any editing of the spam whitelist and blacklist via the MSFE, not directly editing the rules files. Any changes made to the rules files in /usr/mailscanner/etc/rules/ will be overwritten by the MSFE script. You can find the current server blacklists and whitelists in the MailScanner Fr...
by Sarah
01 Nov 2023, 17:09
Forum: MailScanner
Topic: Mailscanner with Imunify360 istead of ClamAV
Replies: 2
Views: 3310

Re: Mailscanner with Imunify360 istead of ClamAV

No, Clamav is required with MailScanner with MSFE. You can have both ImunifyAV and clamav installed on the server, there should be no problem with that.
by Sarah
12 Oct 2023, 22:23
Forum: MailScanner Front-End
Topic: Licensing a virtual machine clone
Replies: 1
Views: 3605

Re: Licensing a virtual machine clone

Hello,

Please either email us or log a ticket on the helpdesk with your question. Thanks!
https://support.configserver.com/

Regards,
Sarah
by Sarah
09 Oct 2023, 17:51
Forum: MailScanner
Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Replies: 6
Views: 4214

Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0

Glad you were able to get it working!

Regards,
Sarah
by Sarah
09 Oct 2023, 17:28
Forum: MailScanner
Topic: MailScanner: Process did not exit cleanly, returned 2 with signal 0
Replies: 6
Views: 4214

Re: MailScanner: Process did not exit cleanly, returned 2 with signal 0

Does the WHM MSFE show you are running the latest version of everything? Is this a cPanel server? I have a feeling it is a very old install because of the mention of the Processing Attempts database, which we disabled ages ago. You may need to uninstall and reinstall MailScanner and MSFE. There are ...
by Sarah
25 Aug 2023, 16:40
Forum: MailScanner Front-End
Topic: Changes made to spam.whitelist.rules roll back every 24 hours?
Replies: 1
Views: 2970

Re: Changes made to spam.whitelist.rules roll back every 24 hours?

If you made the change using either the WHM or cPanel MailScanner Front-End it should not revert. If you made the change manually by editing the file directly, it will be overwritten by the nightly MSFE back-end script. You should only make changes to the whitelist and blacklist using the MSFE UI.
by Sarah
28 Jun 2023, 22:19
Forum: MailScanner
Topic: Big Pending Queue (668640 emails)
Replies: 9
Views: 16427

Re: Big Pending Queue (668640 emails)

Not quite. The below might work, but if there are a very large number of emails in the queue it will still take a very long time. killall tailwatchd crond service exim stop service MailScanner stop cd /var/spool/exim_incoming/input/ rm -Rfv /var/spool/exim_incoming/input/* service exim start service...
by Sarah
29 May 2023, 17:48
Forum: MailScanner
Topic: Virtual User not found for virtual user mailscanner.
Replies: 2
Views: 3774

Re: Virtual User not found for virtual user mailscanner.

Hi Sergio,

I found this thread on the cPanel forums:

https://forums.cpanel.net/threads/cpane ... rs.648529/

Regards,
Sarah