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What setting could possibly block an IP address just for using an email client?

Posted: 27 Feb 2020, 09:19
by curiosus
An end user is using an email client (like Thunderbird) and are able to receive/send emails just fine, but then after a while, their IP address gets blocked by CSF. The entry for the block in csf.deny is like this:

Code: Select all

lfd: (smtpauth) Failed SMTP AUTH login from XXX: 10 in the last 3600 secs
The end user is insisting they have the correct login details and its proven by the fact that they are able to receive/send emails initially.

Anybody know what CSF setting could possibly be related to this issue?